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Cookies Policy

Last updated: January 2025

1. Introduction

This Cookies Policy explains how Hashwake ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our Service. This policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal data.

This policy is designed to comply with the ePrivacy Directive (Directive 2002/58/EC) and the General Data Protection Regulation (GDPR) (EU) 2016/679.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow a website to recognize your device and store some information about your preferences or past actions. They can be "session" cookies (temporary and deleted when you close your browser) or "persistent" cookies (remain on your device until they expire or are deleted).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function properly and cannot be switched off. They are set automatically when you log in or use the Service.

Purpose: To manage authentication, maintain your session state, and enable core functionality. Without these cookies, the Service cannot remember your login status or maintain your session.

What we store: Authentication tokens (managed by Supabase), session identifiers, and security tokens.

Legal Basis: Legitimate interest (necessary for the Service to function)

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as saving your chart preferences and display settings.

Purpose: To remember your preferences, chart settings, and customization choices.

What we store: Chart display preferences, saved analysis settings, theme preferences, and other user preferences.

Legal Basis: Legitimate interest (enhancing user experience)

3.3 Analytical Cookies

We may use analytical cookies to understand how users interact with the Service, which features are most popular, and how we can improve the user experience.

Purpose: To analyze Service usage, understand user behavior, and improve functionality.

What we collect: Page views, feature usage, navigation patterns, and time spent on pages. This data is aggregated and anonymized.

Legal Basis: Consent or legitimate interest (improving the Service)

4. Third-Party Cookies

Some third-party services we use may set their own cookies:

4.1 Authentication Provider (Supabase)

Supabase sets cookies to manage authentication and maintain secure sessions. These cookies are essential for login functionality.

4.2 Payment Processor (Stripe)

When you access subscription or payment pages, Stripe may set cookies to process payments securely and prevent fraud. These cookies are subject to Stripe's privacy policy.

4.3 Hosting Provider (Vercel)

Vercel may set cookies for performance monitoring and infrastructure management. These cookies help ensure the Service runs smoothly and efficiently.

We do not control these third-party cookies. Please refer to the privacy policies of these providers for information about their cookie practices:

5. Local Storage and Similar Technologies

In addition to cookies, we use browser storage technologies to enhance your experience:

  • Local Storage: Used to store chart settings, display preferences, and cached data locally on your device. This data remains on your device and improves loading times and user experience.
  • Session Storage: Used to store temporary session data that is cleared when you close your browser.

These technologies are subject to the same privacy and consent requirements as cookies under this policy. You can clear this data at any time through your browser settings.

6. Managing Your Cookie Preferences

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

6.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • See what cookies you have and delete them individually
  • Block third-party cookies
  • Block cookies from particular sites
  • Block all cookies
  • Delete all cookies when you close your browser

Instructions for managing cookies in popular browsers:

6.2 Impact of Disabling Cookies

If you disable cookies in your browser:

  • You will not be able to log in or maintain your session
  • Your chart preferences and settings will not be saved
  • You may lose access to Pro features and subscription functionality
  • Some features of the Service may not work correctly
  • You will need to log in each time you visit the Service

Disabling strictly necessary cookies will prevent the Service from functioning properly.

7. Cookie Consent

When you first visit the Service, we may ask for your consent to use certain types of cookies. Strictly necessary cookies are exempt from consent requirements as they are essential for the Service to function.

You can withdraw or modify your consent at any time through your browser settings or by contacting us at privacy@hashwake.app.

8. Retention of Cookie Data

Cookies are retained for different periods depending on their type:

  • Session Cookies: Deleted when you close your browser
  • Authentication Cookies: Typically retained for 30 days or until you log out
  • Preference Cookies: Retained for up to 12 months or until you delete them
  • Analytical Cookies: Typically retained for up to 24 months
  • Local Storage: Retained until you clear your browser data or until we remove it

9. Your Rights

Under GDPR and the ePrivacy Directive, you have the right to:

  • Be informed about the use of cookies (this policy)
  • Access information about cookies we use
  • Consent to or refuse non-essential cookies
  • Delete cookies at any time through your browser settings
  • Withdraw consent for cookies that require consent

You can manage or delete cookies at any time through your browser settings. If you have questions, please contact us at privacy@hashwake.app.

10. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated Cookies Policy on the Service
  • Updating the "Last updated" date at the top of this page
  • Providing notice through the Service if we introduce new types of cookies

If we introduce cookies that require consent, we will request your consent as required by law.

11. Contact Us

If you have any questions about this Cookies Policy or our use of cookies, please contact us at:

Email: privacy@hashwake.app